A serious collision on SR-9 in Santa Clara County changed our client’s life in a way that most people would never expect from a drive that started like any other day.
Our client was driving southbound on SR-9 when the other driver, traveling in the opposite direction, crossed over the double yellow lines and entered her lane. The California Highway Patrol found that the other driver caused the crash by driving at an unsafe speed and crossing double solid yellow lines.
The impact was severe. Our client was taken by ambulance to Stanford, where doctors diagnosed her with multiple fractures. She ultimately required right elbow surgery with hardware placement and continued treatment for ongoing pain, stiffness, weakness, and nerve-related symptoms.
This was not a case where the injury story ended after the hospital visit.
Our client had to deal with the reality of limited movement in her elbow, difficulty with basic daily activities, ongoing physical therapy, chiropractic care, imaging, orthopedic consultations, and the possibility of another elbow surgery involving hardware removal.
What made this case especially important was the human impact behind the records. Before the crash, our client was active, independent, and working toward her future. After the crash, things as ordinary as brushing her teeth, washing her face, eating comfortably, carrying a camera, painting, hiking, jogging, and returning to school became difficult or uncertain.
The demand package documented not only the fractures and surgeries, but also the way the injuries affected her confidence, independence, emotional health, and long-term plans.
For our team, the challenge was making sure the insurance company saw the full picture.
It would have been easy for the carrier to reduce this case to billing numbers, diagnostic codes, and treatment dates. We made sure that did not happen.
Solution Now Law Firm prepared a detailed time-limited policy demand under California Code of Civil Procedure section 999, laying out clear liability, the CHP findings, the medical timeline, the surgery, the future medical recommendations, the daily limitations, and the risk of excess exposure if the insurer failed to properly evaluate the claim.
That level of detail mattered.
The case was not just about proving that our client was hurt. The records already showed that. The real work was connecting the crash to the full chain of consequences: the ambulance transport, emergency care, surgery, hardware, therapy, imaging findings, orthopedic opinions, future surgery recommendations, emotional distress, and the ways her life was interrupted.
After serving the time-limited policy demand, Solution Now Law Firm continued negotiations with the insurance carrier to push the case toward a full policy limits resolution. Our team worked through liability analysis, future medical exposure, orthopedic recommendations, and the long-term impact of the injuries to ensure the insurer properly evaluated the seriousness of the claim.
Those continued negotiations ultimately resulted in a full policy limits tender of $1,305,000.00 for our client.
We are proud of this result because it helped account for the seriousness of what our client went through and the uncertainty she still faced moving forward.
Disclaimer: Results depend on the specific facts and circumstances of each case.
Solution Now Law Firm
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