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Our Personal Injury Case Process

You Heal. We Handle Everything Else.

From your first free call to your final payout, here’s exactly what happens, step by step. No mysteries, no risk: your consultation is free, and you pay nothing unless we win.

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$75+ million

recovered for injured clients

800+ five-star reviews

on Google and Yelp

Thousands

of cases handled

No fee

unless we win

Available 24/7

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Our Promise: You’ll Never Wonder What’s Happening With Your Case

The most common complaint we hear about other firms isn’t about results; it’s about silence. Clients wait weeks for a callback and sign papers they don’t understand.

We built our process around two commitments. Constant communication: you always know where your case stands, what happens next, why, and what your choices are, so you can make informed decisions about your case, your health, and your future. Complete transparency: at the end of your case, you receive a Settlement Breakdown Statement showing your total settlement, your medical bills, the reductions we secured, our fee, and your final net payout, in plain numbers.

It’s what our clients tell us they appreciate most: they never feel left in the dark. And you’ll know your team by name: an attorney, case manager, and legal assistant on every case. You’re never handed off to a stranger.

Clients on How the Process Actually Felt

She made sure that we understood the entire process for our car accident case. They were able to get us an unexpectedly high settlement.

Kim T.

Jimin is just very professional, kind, and prompt. She takes cases very personally, with experience and knowledge.

Claudia R.

She was very nice and did a great job at explaining everything in a manner that was easy to understand.

Jena J.

The Complete Process, Step by Step

The three steps above are the short version. Here’s everything that happens inside them.

Illustration: a client resting in an armchair with an arm in a sling while three members of the legal team handle a folder, a phone call and the car keys

Phase 1: Focus on Your Recovery

  1. Meet your legal team

    From day one you have an attorney, a case manager, and a legal assistant, and a welcome call walks you through everything. We immediately notify all insurance companies that we represent you; adjusters must now talk to us, not you. Behind the scenes, we obtain the police report, file your SR-1 with the DMV, and begin collecting evidence: photos, videos, witness statements, and documentation of your injuries.

  2. Immediate help with your car

    Repairs, rental cars, total-loss negotiations, and deductible reimbursement: we handle the property damage right away, and we charge no attorney fees for any of it.

  3. Start medical treatment without delay

    Your health can’t wait for paperwork. We connect you with trusted local providers, including chiropractors, physical therapists, orthopedic specialists, pain management, neurologists, and imaging centers, even if you have no health insurance. Billing is coordinated so treatment isn’t delayed, and we only refer care that is medically necessary.

  4. We build your case while you treat

    While you focus on getting better, we check in regularly, document your symptoms and limitations, and gather every medical record, bill, and piece of evidence your claim will need.

Illustration: an attorney assembling a thick demand binder from medical records, an X-ray, a calendar and a crash photo

Phase 2: We Negotiate Your Settlement

  1. Your demand packet

    When treatment concludes, we assemble a comprehensive presentation of your case: medical records and bills, wage losses, future medical needs, proof of liability, and the real impact on your daily life. This is what shows the insurance company the true value of your claim.

  2. Negotiation

    Insurers open low; we answer with evidence. You’re updated at every round, and no offer is accepted without your approval. Because we are an actively litigating firm, insurers know that if they won’t pay fair value, a lawsuit is a real outcome and not a bluff.

Illustration: a client and attorney side by side reviewing the settlement breakdown, the client holding the pen to sign

Phase 3: Maximize Your Final Payout

  1. Review and sign your settlement

    Before you sign anything, we explain the agreement in plain language: what you’re receiving, what you’re releasing, and what happens next.

  2. Closing your case and your net payout

    While your check is processed, we negotiate your remaining medical bills down; every dollar reduced goes to you. You receive your Settlement Breakdown Statement, and you keep the highest net amount possible.

Every case is different. The process may vary depending on your injuries, insurance coverage, and the facts of your accident.

Watch: Clients on How We Work

Eric

Raven

Roberta B.

Questions About the Process

Your medical treatment comes first, often three months or more. Many settlements arrive roughly six months after treatment begins; cases that go to litigation take longer. We’ll give you an honest estimate for your situation.

Most cases settle without a lawsuit. We prepare every case as if it’s going to trial, which is precisely why most never need to.

On contingency: a percentage of your recovery, only if we win. No upfront costs, no hidden fees, and no fee at all on property-damage help.

Focus on your treatment, keep your appointments, and save anything related to the accident. We handle the rest and keep you informed.

We connect you with quality providers who treat accident victims and defer billing until your case resolves. Lack of insurance should never stop your recovery.

Yes, and it typically costs you nothing extra; attorney fees are shared between firms, not doubled. If you feel left in the dark, a second opinion is free.

Get Your Free, Confidential Case Review, 24/7

Step one is a free phone call. You now know exactly what happens when you call: a free, confidential conversation, then a team that takes everything off your plate. We respond fast, 24/7, in English, Spanish, or Korean. No fee unless we win.

Call (408) 256-2871

Free Case Review

  • Solution Now Law Firm

    1253 Park Ave
    San Jose, CA 95126

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