Sunnyvale Uber, Lyft & Rideshare Accident Lawyer
One Crash, Several Insurance Policies. We Find the One That Pays.
Rideshare accidents are more complicated than ordinary crashes: who pays depends on what the driver’s app was doing at the moment of impact. Our attorneys sort out the coverage for injured Sunnyvale passengers, drivers, and pedestrians.
$75+ million
recovered for injured clients
800+ five-star reviews
on Google and Yelp
No fee
unless we win
Available 24/7
Hablamos español · 한국어 상담 가능
Quick to Book, Hard to Claim
Uber and Lyft have made it simple to get a quick, affordable ride from your phone. More rideshare cars on the road also means more rideshare crashes, and when a rideshare company is involved, recovering damages gets complicated fast.
Several insurance policies may be in play, each one pointing to the others. Uber, Lyft, and other large rideshare companies also have the money and legal teams to keep payouts small. More hurdles, though, don’t mean you can’t recover. You may have a claim if:
You were a passenger in an Uber or Lyft when it crashed
A rideshare driver hit your car, or hit you on foot or on a bike
You drive for a rideshare company and another driver hit you
An insurer has told you your crash "isn't covered"
We handle the insurers so you can focus on healing. The consultation is free.
After an Uber or Lyft Crash in Sunnyvale
Make sure everyone is safe and call 911 if needed.
A police report records the drivers, vehicles, and what happened.
Take photos and collect witness details.
Photograph the vehicles and scene, and get names and numbers from anyone who saw the crash.
Document the rideshare driver's information.
Their name, vehicle, license plate, and insurance, plus whether they had the app on.
Report the crash through the Uber or Lyft app.
Keep the report to the basic facts.
Save your trip records.
Screenshot the ride receipt and trip details if you were a passenger. They show the driver was working when the crash happened.
Talk to us before any insurer.
Avoid giving statements to the rideshare company’s insurer or anyone else until you’ve consulted Solution Now Law Firm.
What a Rideshare Accident Claim Can Recover
Medical costs
Healthcare now and ongoing, plus medical equipment and prescriptions.
Lost income
The pay you miss while recuperating at home, and any lasting effect on your ability to work.
Pain and suffering
Compensation for physical pain and emotional distress.
Scarring and disfigurement
Compensation for permanent scarring and changes to your appearance.
Why the Driver's App Status Matters
Rideshare companies must follow state rules to operate in California. Under guidance from the California Public Utilities Commission, transportation network companies such as Uber and Lyft must tell their drivers in writing, as part of the driver agreement, what insurance covers them and when: the company’s policy or the driver’s own.
Those rules exist to reduce confusion after a crash, but they don’t eliminate it. Which policy pays depends on where the driver was in the process:
- App off: the driver’s personal auto insurance generally covers the crash.
- App on, waiting for a ride request: the rideshare company’s insurance provides a limited level of coverage.
- Ride accepted or passenger on board: the company’s policy provides its highest level of coverage.
Insurers argue over exactly these lines. We gather trip data, app records, and the driver agreement terms to establish which policy applies, then handle every communication and negotiation with the insurers. If they won’t pay what the claim is worth, we’re prepared to take it to court.
California Rideshare Rules: What Injured People Should Know
Coverage terms must be in writing
Rideshare companies must disclose to their drivers, in the driver agreement, when the company’s insurance applies and when the driver’s personal policy does.
App status decides the coverage
Personal insurance generally applies while the app is off; company coverage applies while the driver is available or on a trip, with the highest limits once a ride is accepted.
Fault still matters
As in any crash, you must show a driver was negligent. If another motorist caused the collision, their insurer is responsible.
Two years to file
You generally have two years from the date of the accident to file a personal injury lawsuit. App data and witness memories fade much sooner.
What Our Clients Say
Jimin Oh is not only an excellent and professional lawyer but she is also very kind, understanding and easy to talk to. Jimin was very helpful and patient in answering…
Katie J.
As this was my first time being in a car accident, I was distraught and did not have much knowledge regarding legal fairs such as what attorney would best suit…
Jena J.
From start to finish Jimin has been on my case and very informative about where they are in the process of things... every time it seems like I thought about…
Dominick M.
Frequently Asked Questions About Sunnyvale Rideshare Accidents
What steps should I take after a rideshare accident in Sunnyvale?
Make sure everyone is safe and call 911 if needed. Take photos, collect witness contact details, and document the driver’s information. Report the crash through the Uber or Lyft app, and avoid talking with insurers until you’ve spoken with us.
Who can be held responsible for a rideshare accident?
It depends on the situation. The rideshare driver, another driver, or the insurance provided by Uber or Lyft may be involved. The driver’s app status at the time of the crash plays a key role.
I was a passenger. Can I file a claim?
Yes. Passengers injured in rideshare crashes can typically pursue compensation, and you may be covered by the rideshare company’s insurance regardless of which driver caused the crash.
What if the rideshare driver was uninsured or underinsured?
You may still recover through your own insurance, particularly if you have uninsured or underinsured motorist coverage. We explore every option to find the coverage that applies.
Can I sue Uber or Lyft directly?
In some cases. It may be possible when a defect in the rideshare vehicle caused the crash, or depending on whether the driver was acting within the scope of their work. We’ll evaluate your situation and recommend the best course.
Another driver hit the Uber I was riding in. Who pays?
You can claim against the at-fault driver’s insurance, and in some cases file a lawsuit against them. Depending on the situation, the rideshare company’s coverage may also apply.
How long do I have to file a claim?
In California, generally two years from the accident date to file a personal injury lawsuit. Contact us as soon as possible so deadlines are met and critical evidence is preserved.
Get Your Free, Confidential Case Review, 24/7
Rideshare companies have lawyers on their side from day one. You should too. Call now or send the form; we respond fast, 24/7, in English, Spanish, or Korean. Your consultation is free and confidential. No fee unless we win.
Call (408) 256-2871Free Case Review
Solution Now Law Firm
1253 Park Ave
San Jose, CA 95126
Hablamos español · 한국어 상담 가능
